Privacy Policy
Effective Date: 13th December 2025
M/S Savapill Pharmaceuticals Private Limited ("Company", "we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share your data when you visit or make a purchase from our website or mobile application.
1. Data We Collect
We collect personal information about you to fulfil your orders, provide customer service, and improve your experience.
1.1 Identity and Contact Data
- Examples: Name, email address, shipping address, billing address, phone number.
- When Collected: When you create an account, subscribe to our newsletter, or place an order.
1.2 Transaction Data
- Examples: Details about the product purchased, order number, date and time of purchase.
- When Collected: When you complete a transaction on the Website.
1.3 Technical and Usage Data
- IP address, browser type, operating system, time zone, pages viewed and interaction data.
- Collected automatically through cookies and server logs.
1.4 Profile and Marketing Data
- Purchase history, product preferences, survey responses and marketing preferences.
2. How We Use Your Data
| Purpose of Use | Details |
|---|---|
| Order Fulfillment | To process and deliver your orders and manage payments. |
| Customer Support | To respond to inquiries, returns, refunds and policy questions. |
| Account Management | To manage your account and personalize your shopping experience. |
| Marketing | To send promotional emails and offers when you opt in. |
| Website Improvement | To analyze how users interact with our website and improve performance. |
| Security & Fraud Prevention | To detect and prevent fraudulent or suspicious activity. |
| Legal Compliance | To comply with legal obligations and regulatory requirements. |
3. Sharing and Disclosure of Your Data
We do not sell your personal data. Information may be shared with trusted partners:
- Logistics Partners: For shipping and delivery.
- Payment Gateways: To process secure transactions.
- Analytics Providers: For website performance tracking.
4. Data Security and Retention
Data Security
We implement technical and organizational measures including encryption, firewalls, and secure server access to protect personal data.
Data Retention
Data is retained only as long as necessary for legal, accounting, or operational purposes.
5. Your Privacy Rights
- Access the personal data we hold about you
- Request correction of inaccurate data
- Withdraw consent to marketing communications
- Request deletion of personal information
6. Cookies and Tracking Technologies
We use cookies to personalize your experience and analyze site usage. You can disable cookies in your browser settings.
7. Changes to This Policy
We may update this policy from time to time. Updates will appear on this page with a revised effective date.
8. Contact Us
M/S Savapill Pharmaceuticals Private Limited
Email: DrTannu@savapill.com
Address: 17/7, Main Market, Tehsil Ballabgarh, Faridabad, Haryana 121004
Phone: 7827485232
Last Updated: 13th December 2025
